Term Dates 2021-2022
|Autumn Term||27 September – 10 December 2021|
|Half-term||25 – 29 October 2022|
|Spring Term||17 January – 30 March 2022|
|Half-term||14 – 18 February 2022|
|Summer Term||3 May – 20 July 2022|
|Half-term||30 May – 3 June 2022|
Data Protection – New Rules
If you wish to receive emails from us regarding our courses, please OPT IN HERE.
You can contact us by email at firstname.lastname@example.org.
Please check our website throughout the year for new courses.
Our hours are 9.00 am to 1.00 pm, Monday to Thursday in term time. There is a 24-hour answerphone. Please make sure you enrol early to avoid disappointment or the cancellation of your preferred course.
On starting your course you will receive our learner handbook and information, directing you to our policies and regulations. Unless you are notified by us, you should attend your course on the first evening. If, at any stage, you have any questions about anything, please do not hesitate to contact us.
Course Fees & Refunds
Course fees are payable in full upon enrolment in advance of the class commencing. A place will be reserved for you only when we receive your payment. *Please be aware some courses have additional costs. These will be shown on the course information sheet. Fees are only refunded in full if you cancel your enrolment at least one week before the course starts, or if the College cancels a class. If you cancel less than one week before the class starts, or withdraw once the course has started, there will be no refund. If you withdraw due to ill health, a refund will be made on a pro rata basis upon receipt of a doctor’s note. If a class is cancelled due to circumstances out of our control, extra classes will be added to the programme and no refund will be available. In the event of severe weather conditions resulting in school closure, there will be no classes. Please check the school website or tune into local radio.
Concessionary fees: A discount of 25% is available if you are in receipt of a means-tested benefit, evidence of which must be available on enrolment.
*The College cannot accept responsibility for the cost of materials purchased for courses that may be cancelled.
Please see our current Terms and Conditions in the downloads section below.
Equality and Diversity
We are fully committed to equality of opportunity and welcome enrolments from all adults aged 18+. We positively encourage all learners with any concerns about specific needs which might affect their learning to discuss their requirements with us in confidence. We believe that everyone is entitled to learn in an environment that is free from discriminatory behaviour so that we build a community based on mutual trust and respect. We will do our best to ensure that resources and equipment are accessible to all and make reasonable adjustments to ensure that all learners can access activities.
Arrangements have been made to make sure that you are safe at our centres. If you feel you are not safe for any reason, for example, through verbal or physical abuse or you have been discriminated against, please tell your tutor or the Centre Manager, who will investigate to ensure your safety.
The College has a complaints procedure that treats complaints as an opportunity to improve. We believe that complaints can be resolved satisfactorily by informal discussion either over the telephone or through a meeting involving the key people involved. We will acknowledge complaints within five working days and give a full response to complainants within two weeks. The main aim throughout the process is to resolve the matter as quickly and effectively as possible, to everybody’s satisfaction.